FAQs

Frequently Asked Questions

On this page, we’ve pulled together the answers to Timberline’s most frequently asked questions. If you do not see your question here, please contact us for detailed answers.

How long does it take to get a quote returned?

This is very hard to answer due to the wide variety in complexity of quotes we come across. We hear from customers that we’re faster than most.  Please contact us to discuss your needs.

Whom do I contact to request a quote for contract manufacturing?

Please call us at (319) 377-3720 or fill out the form on our contact us page.

Do you have a robust Quality Control program?

Yes, we do. In fact, it’s one of the core tenets of our company! With our ISO 9001:2008 certification, Timberline has many processes that we follow. Our customer acceptance goal is 99.7%, which our team has been exceeding for some time.

Does Timberline ship internationally?

Yes, Timberline ships overseas. We use a third party to facilitate these transactions.

Does Timberline build bare Printed Circuit Boards?

No. We can help you design your board, but we use other suppliers for the printed circuit board itself.

Does Timberline assemble through-hole and surface-mount components on Printed Circuit Boards?

Printed Circuit Boards (PCBs) can be populated with through-hole and surface-mount components. Our PCB assembly capabilities include through-hole components. When both types are used, we bring in the PCB with the surface-mount components already populated on the PCB and finish the custom board with through-hole components. Printed circuit board services are customized as needed.

How do I become a supplier to Timberline?

While highly negotiated pricing is a given, service is what sets our suppliers apart. We work closely with our suppliers, which in turn develops loyalty. If you feel that you can commit to high service with extremely competitive pricing, please contact us.